Frequently Asked Questions
Everything you need to know about shopping with TCG Trade N Play
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with measurements in inches and centimeters. We recommend comparing these measurements against a garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your products ethically sourced?
Yes, TCG Trade N Play is committed to sustainability. We partner with manufacturers who adhere to fair labor practices and prioritize eco-friendly materials whenever possible.
Can I track my package after it has shipped?
Once your order is processed, you will receive an email with a tracking number and a link to follow your package's journey in real-time.